In Australia we aim to have your order to you within 3 -4 business days – this can be quicker if you live in NSW or a capital city and it may be a little longer if you live in a remote area. While we always endeavor to dispatch an order a.s.a.p. within 12-24hrs, unfortunately, we can’t directly control the delivery times beyond our end. For international orders, international economy air will take between 5–15 business days on average. This could sometimes take a little longer, depending on your location and your postal service in your country.
Cost
Australia
• Free Shipping for All Orders – Parcel post
New Zealand • Flat Rate $5.00 economy air + $3.00 each added product
International *
• Flat Rate International Shipping for All Orders $25.00 + $10 each added product – International economy air
NOTE: International orders may be subject to import duty & taxes, payable by the customer. Please consult https://www.dutycalculator.com/ to calculate the import duty & taxes for your order and country.
ReturnsWhen will my refund be processed? All returns are processed within 5-10 business days of receipt and, if all is in good order, the refund will show on your credit card within 1-5 business days after processing (depending on your financial institution). Out of Stocks We update our site’s product availability frequently. However, in rare instances another customer may have selected to purchase the same fin set as you at the same time. If this happens, we will notify you within one business day that we will not be able to deliver the goods in the usual delivery period. We will inform you when the new stock is due in and give you the choice of waiting or receiving a refund.